Hotel - Terms and Conditions
A Credit Card number & expiry date is required to guarantee room reservations. The full accommodation charge is taken to confirm the booking. Please note a 3.5% non refundable surcharge applies for those guests who wish to pay via American Express. **NOTE Guest must be 21 years or over to complete a reservation and check in at Mullaloo Beach Hotel.
A valid form of photographic identification will be requested upon check-in. A pre authorisation for incidentals will also be taken at check in.
In the event that the guest is unable to provide one or both adequate ID and pre authorisation amount at check in, the reservation will be cancelled.
Guests are not permitted to have more guests present in an apartment during their stay than the maximum number of beds allocated for that room type allows i.e. six guests in a 3 bedroom apartment.
For clarification on this please enquire with our reservations team.
Further behavioural terms & conditions to adhere to during your stay at Mullaloo Beach Hotel are within the pre authorisation document signed at time of check in.
Dress Code - Terms and Conditions
Dress code comes into effect at 7:30pm. After this time patrons are not permitted to wear caps and tracksuit pants. No workwear (high visibility clothing).
Facebook Competition - Terms and Conditions
To enter, the user must like Mullaloo Beach Hotel's Facebook page and share the relevant post. The winner will be announced on Facebook approximately a month after the competition announcement date unless they wish to remain anonymous. Management reserves the right to announce competition winners earlier or later than 30 days from competition commencement. The winner must claim their prize within one month of the winner being announced. Competition participants must be +18 (21+ for hotel competitions) and be available to come pick up their prize in person. The prize is not available for refund, exchange or credit. Valid photo ID is required on arrival. Not to be used in conjunction with any other offer.
Set Menu - Terms and Conditions
All set menus are required to provide final seating numbers and full outstanding payment a week prior to the event. In the event of cancellation, refunds are only available if the venue is contacted with changes to seating numbers 7 days prior to the event in peak season (October - March) or 48 hours prior to the event in low season (April - September).
Birthday Bubbles - Terms and Conditions
A free bottle of bubbles on your birthday. You must provide a valid drivers licence or passport proving your birthday, and arrive with 5 guests to avail of the offer. Valid in the bar & on the day of your birthday only. Not valid after 4pm on Sundays. There must be 6 people in your group to avail of offer.You and your party must be 18 years or older. Subject to availability.
Stay 3 Pay 2 - Terms and Conditions
- Clean's available upon request at an additional fee (enquire at reception).
- Discount is only valid for stay's up to 3 days or more.
- Discount is only applied once per stay period.
- Management reserves the right to discontinue the promotion at any time.
- Not valid with any other promotion
Management reserves the right to make this promotion unavailable on specific blackout dates.
